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Contact & Support

We support organizations operating in regulated environments and understand the importance of responsive, knowledgeable assistance.

General Inquiries

Email support@tetracare.ai

Response Time Within 1 business day

Technical Support

For active customers, we provide:

  • In-app support messaging with direct access to our team
  • Priority response based on subscription tier and issue severity
  • Secure handling of sensitive support issues with confidential channels

Security & Privacy

Security Issues security@tetracare.ai

Privacy Inquiries privacy@tetracare.ai

We encourage responsible disclosure of security vulnerabilities. Please report any security concerns promptly so we can address them appropriately.

Sales & Demonstrations

Interested in learning more about TetraCare for your organization?

Sales Inquiries sales@tetracare.ai